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Hillary Clinton and her daughter Chelsea Clinton embrace as they attend the 2015 meeting of the Clinton Global Initiative. (Getty) Hillary Clinton and her daughter Chelsea Clinton embrace as they attend the 2015 meeting of the Clinton Global Initiative. (Getty)

Hillary Clinton and her daughter Chelsea Clinton embrace as they attend the 2015 meeting of the Clinton Global Initiative. (Getty)

Jon Greenberg
By Jon Greenberg March 10, 2015

Scarborough: Clinton told State Department staff not to use personal email for official business

The furor over Hillary Clinton’s emails during her time as secretary of state has only grown since the New York Times reported she used a personal account for official business. At a press conference at the United Nations March 10, 2015, Clinton said she wished she had handled her email differently but that she complied with federal rules. Clinton’s office has turned over more than 55,000 pages of emails and documents to the State Department for review and ultimately some type of public release. Meanwhile, details on those government rules concerning email continue to emerge.

Joe Scarborough latched on to one recent disclosure -- a 2011 State Department memo that went out under Clinton’s name.

"She sent out a memo that says ... you should not do State Department business on personal email," Scarborough said on MSNBC’s Morning Joe on March, 9, 2015. "She sent that memo out to every employee at the State Department."

For this fact-check, we wanted to dig into the details of Scarborough’s claim that Clinton sent this sort of memo across the entire department.

Scarborough’s staff sent us links to several articles. Fox News posted the actual memo dated June 28, 2011. It was sent to diplomatic and consular staff worldwide in response to a warning from Google that hackers had targeted the Gmail addresses of government workers.

It began with "Department of State users are encouraged to check the security settings and change passwords on their home email accounts because of recent targeting of personal email accounts by online adversaries."

Under the heading "What can you and your family members do?" the memo covered such familiar steps as changing your password and making sure you choose a strong one. It also said, "Avoid conducting official Department business from your personal email accounts."

This memo had a bit of history. In 2005, a department manual covered transmitting information that is "sensitive but unclassified." That is a broad category that covers anything from meeting schedules, to visa applications, to ordinary emails to other federal agencies. The manual basically said that department-related email should go through servers authorized by the department.

As a point of reference, we don’t know if the State Department had signed off on the private server that carried Clinton’s emails (she didn’t use Gmail or Yahoo! or another commercial provider) or if the server met government security standards.

Caveats to Scarborough’s claim

Scarborough twice said Clinton sent the memo, which ascribes a more personal touch than was actually the case. In the strictest literal sense, Clinton neither wrote nor sent the memo in question. In a March 6 briefing, State Department spokeswoman Marie Harf said this was a routine memo, or cable.

"Her name is at the bottom of the cable, as is practice for cables coming from Washington," Harf said. "Some people think she wrote it -- which is not accurate."

Steven Aftergood directs the project on government secrecy for the Federation of American Scientists, a group that promotes transparency in government.

"It seems unlikely that the secretary of state would have written or even seen this kind of housekeeping memo," Aftergood told PunditFact.

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"Still, it went out over her name and she is in some sense responsible for it," he said.

Scarborough also summarized the memo as saying "you should not do State Department business on personal email."

That is a bit off target. There’s a difference between a guideline and a requirement. The memo itself makes the distinction, Aftergood said.

In the list of things staffers can do, the final point used stronger language. It said, "Do not auto-forward department email to personal email accounts, which is prohibited by department policy."

"It's interesting that the memo says that employees should ‘avoid’ conducting official business via personal email, but it says that auto-forwarding department email to a private account is ‘prohibited’," Aftergood said. "The clear implication is that use of personal email for conducting official business is discouraged, but not strictly prohibited."

In that light, Scarborough's term "should" goes a little further than the memo.

Security vs. retaining records

Clinton was secretary of state before there was a law that would have required her to use a government email address or share copies of her communications with the government. That came in 2014.

Two significant topics remain unresolved. First, it would make a difference if any of her emails contain classified information. We don’t know if they do.

Second, there is a long-standing state department policy on using email for sensitive but unclassified information. That policy speaks to the need to send email through a server that meets department standards. At her U.N. press conference, Clinton said the server she used was set up for former President Bill Clinton’s office and that it had "numerous safeguards." That said, we don’t know the security protections in place on that server.

If that server passed muster by government standards, security would not be as important as concerns over retaining official records and ensuring full access to Clinton’s emails during her time as secretary.

Our ruling

Scarborough said that Clinton sent a memo to State Department staff that said they should not use personal email accounts for department business. Scarborough pushed a bit too far on two points.

Clinton had no direct role in sending the memo, even though it went out under her name. And while the memo encouraged staffers to avoid using personal email accounts, it fell short of prohibiting their use.

These points diminish the accuracy of Scarborough’s statement, but not critically.

We rate the claim Mostly True.

Update: We’ve added some additional context provided by Clinton at her March 10, 2015, U.N. press conference.

Our Sources

MSNBC, Morning Joe, March 9, 2015

New York Times, Hillary Clinton Used Personal Email Account at State Dept., Possibly Breaking Rules, March 2, 2015

Fox News, Document: State Department memo - Securing personal email accounts, June 28, 2011

Fox News, Clinton Internal Cable Forbids Use Personal Accounts, March 5, 2015

Wall Street Journal, Hillary Clinton’s Custom Email Based on Server Near Her Home, March 5, 2015

Politico, Clinton private email violated 'clear-cut' State Dept. rules, March 5, 2015

U.S. State Department, Daily briefing, March 6, 2015

U.S. State Department, Foreign Affairs Manual

Wall Street Journal, Clinton’s Private Email Account at Odds With State Department Policy, March 5, 2015

Washington Post, Hillary Clinton’s e-mails: a timeline of actions and regulations, March 10, 2015

Email interview, Alex Korson, executive producer, Morning Joe, MSNBC, March 9, 2015

Email interview, Steven Aftergood, director, Project on Government Secrecy, Federation of American Scientists, March 10, 2015

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Scarborough: Clinton told State Department staff not to use personal email for official business

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